You can view videos from earlier in the hearing by clicking 'event posts' in the top right-hand corner of the livestream video player above.  **Warning** This livestream includes graphic descriptions of abuse. Well-being support is available via phone, text or email.  Link to Witness summaries.

 

 

Day 1

 Monday 15 August

Morning 

Opening Statements

Afternoon

Ministry of Social Development – Te Manatū Whakahiato Ora

  • Debbie Power
  • Barry Fisk
  • Arran Jones

Day 2

 Tuesday 16 August

 

New Zealand Police – Ngā Pirihimana o Aotearoa

  • Andrew Coster
  • Tania Kura

Day 3

Wednesday 17 August

 

Ministry of Health – Manatū Hauora

  • Dr Diana Sarfati
  • Dr John Crawshaw
  • Dr Arran Culver
  • John Whaanga

Whaikaha – Ministry of Disabled People

  • Geraldine Woods
  • Amanda Bleckmann
  • Hannah Kerr

Day 4

Thursday 18 August

9am start

Morning

Ministry of Education – Te Tāhuhu o te Mātauranga

  • Iona Holsted
  • David Wales
  • Rachel Vink
  • Yvette Guttenbeil Po’uhila

Day 5

Friday 19 August

9am start

Morning

Education Review Office – Te Tari Arotake Mātauranga

  • Nicholas Pole
  • Lynda Pura-Watson
  • Jane Lee

Afternoon

Teaching Council of Aotearoa New Zealand

  • Robyn Baker
  • Lesley Hoskin

Days 6, 7, 8

Monday 22 August - Wednesday 24 August

9am start 

Oranga Tamariki – Ministry for Children

  • Chappie Te Kani
  • Peter Whitcombe
  • Nicolette Dickson
  • Frana Chase
  • Aiolupotea Sina Aiolupotea-Aiono
  • Claudia Boyles
  • Paula Attrill

Day 9

Thursday 25 August

9am start

Morning 

Department of Corrections – Ara Poutama Aotearoa

  • Jeremy Lightfoot
  • Juanita Ryan
  • Neil Beales
  • Jessica Borg
  • Rebecca Barson

Afternoon 

Office of the Children’s Commissioner – Manaakatia a Tātou Tamariki

  • Judge Eivers
  • Glenis Phillip-Barbara
  • Fiona Cassidy

Day 10

Friday 26 August

9am start

Morning

Ombudsman New Zealand – Te Tari o te Kaitiaki Mana Tangata

  • Peter Boshier

Ministry for Pacific Peoples

  • Laulu Mac Leauanae

  • Aiono Matthew Aileone

Te Puni Kokiri – Ministry of Māori Development

  • Dave Samuels

  • Grace Smith

Afternoon

Te Kawa Mataaho – Public Service Commission

  • Peter Hughes

Closing statements

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Day 1 – Monday 15 August

Debbie Power, Chief Executive.  Debbie Power is currently the Chief Executive of the Ministry of Social Development. She has previously held many senior roles within MSD, including Deputy Chief Executive; Service Delivery, Deputy Chief Executive; Office of the Chief Executive, and Regional Commissioner for Northland. She has also held senior roles in the wider public sector, including Statutory Deputy State Services Commissioner. Debbie’s evidence includes an overview of the role and functions of the Ministry that are relevant to this stage of the Inquiry.

Barry Fisk, General Manager Te Kahui Kahu.  Barry Fisk is currently the General Manager of Te Kāhui Kāhu at the Ministry of Social Development. He has been employed by the Ministry of Social Development or its predecessors since 1976 and has held a number of senior roles including Assistant Director Corporate Services for Manukau District, Regional Executive Officer for South West Auckland Region, Regional Commissioner for Social Development, Auckland and a number of Director roles as part of the Work and Income Executive team. Barry’s evidence will include information on the role of Te Kāhui Kāhu and the accreditation of care providers.

Arran Jones, Executive Director of Te Mana Whakamaru Motuhake/Independent Children’s Monitor.  Arran Jones is currently the Executive Director of the Independent Children’s Monitor which is currently hosted by the Ministry of Social Development (MSD). Arran has held a number of roles within MSD including Deputy Chief Legal Advisor. He has also held a number of leadership roles within MSD including working in the Office of the Chief Executive, at Work and Income and he led the Partnerships and Programmes workstream in the “Investing in Children” programme that established Oranga Tamariki. Most recently prior to his current role, Arran was the Head of Privacy at Accident Compensation Corporation. Arran’s evidence will be focused on the establishment of and role of the Monitor and its future direction.

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Day 2 – Tuesday 16 August

Andrew Coster, Commissioner of Police.  Commissioner Andrew Coster  With a career that spans over 25 years including serving in frontline and investigative roles, Andrew Coster became Commissioner of Police in April 2020.  Commissioner Coster has worked in a variety of Police leadership roles that have taken him around New Zealand, including Area Commander in Auckland City Central and District Commander for the Southern Police District.  Commissioner Coster has led significant policing developments and initiatives, including research into how Police can ensure it is delivering policing that is fair and equitable for all our communities and he is overseeing a major expansion of Te Pae Oranga (community panels) that seeks to keep low-level offenders out of the criminal justice system.  In 2020 Commissioner Coster introduced three new priorities to the New Zealand Police: Be first, then do (strengthening how and who we are as an organisation); Deliver the services New Zealanders expect and deserve; and focused prevention through partnerships.  Commissioner Coster will speak to these initiatives at the hearing.

Tania Kura, Deputy Commissioner: Leadership & Capability.  Deputy Commissioner Tania Kura  Recruited in Invercargill where she was born and raised with a whakapapa linking her to Tainui, Tania Kura (Ngāti Maniapoto, Ngāti Te Kanawa) joined Police in 1987.  She has since worked in in a variety of uniform, investigative and leadership areas including youth, intelligence, O/C station and operational field training.  She became the first female police officer to be appointed to the position of Deputy Commissioner when appointed in 2020.  As Deputy Commissioner – Leadership and Capability, Tania Kura’s areas of responsibilities include Training (Royal New Zealand Police College), Employment Relations, Leadership and Development, Integrity and Conduct, Safer People, and Frontline Capability (including Emergency Communications Centres).  Deputy Commissioner Kura will speak to Police culture and training at the hearing.

_____

Day 3 – Wednesday 17 August

Dr Diana Sarfati, Director-General of Health.  Dr Diana Sarfati (MBChB, MPH, PhD, FNZCPHM) is currently the Director-General of Health, and Chief Executive of the Ministry of Health, and has been appointed to the role while Te Kawa Mataaho Public Service Commission carries out appointment processes for the permanent position.  Dr Sarfati is a public health physician, cancer epidemiologist and health services researcher, and her substantive role is Tumuaki Chief Executive and National Director of the Cancer Control Agency Te Aho o Te Kahu.  From 2015-2019, Dr Sarfati was the co-head and then head of the Department of Public Health and the Director of the Cancer and Chronic Conditions (C3) research group at University of Otago, Wellington.

Dr John Crawshaw, Director Mental Health and Addiction.  Dr John Crawshaw (MBChB, FRANZCP) is currently the Director of Mental Health and Addiction, which are statutory roles under the Mental Health (Compulsory Assessment and Treatment) Act 1992, and Substance Addiction (Compulsory Assessment and Treatment) Act 2017.  Since 1 July 2022, Dr Crawshaw has also assumed responsibility for the statutory and regulatory functions for the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003, under the delegated authority of the Director-General.  Dr Crawshaw’s background is forensic psychiatry, and he has previously held a number of senior management positions, including as General Manager of Mental Health, Elderly and Disability Services for Capital Coast Health (Crown Health Enterprise) between 1993-1998, and prior to returning to New Zealand in 2011, he was the Chief Forensic Psychiatrist and Chief Executive Officer of Statewide and Mental Health Services in Tasmania, Australia.

Dr Arran Culver, Acting Associate Deputy Director-General Mental Health and Addiction.  Dr Arran Culver (MBChB, FRANZCP) is currently the Acting Associate Deputy Director-General, Mental Health and Addiction.  Prior to taking up his current role, Dr Culver worked for two and a half years as the Chief Clinical Advisor for the Mental Health and Addiction Directorate (as it then was) at the Ministry of Health.  Dr Culver is a child and adolescent psychiatrist, and has worked in the mental health sector for 25 years.  Dr Culver was previously the Deputy Director of Mental Health at the Ministry of Health from 2012-2015.

John Whaanga, Deputy Director-General, Māori Health.  John Whaanga (Ngāti Rakaipaaka, Ngāti Kahungunu and Ngāti Rongomaiwahine) is the Deputy Director-General, Māori Health.  John originally joined the Ministry of Health in 1993, as a foundation member of the then newly established Māori Health Directorate, Te Kete Hauora. He then spent six years working in the Ministry, culminating in management roles in both public health and Māori health (as Manager, Te Kete Hauora). Following that, John worked for KPMG Consulting for 2 years and then for over 10 years he ran his own management consulting company, Kaipuke Consultants Limited. Previously, John played a pivotal role in supporting his iwi in crown negotiations. In 2018, John was acknowledged in parliament for his work in successfully negotiating a $100 million Treaty of Waitangi settlement for Ngā Iwi me Ngā Hapū o Te Rohe o Te Wairoa – this was the culmination of over 30 years work.  John then undertook a number of significant roles in tertiary education, including as: Chief Advisor Wānanga, Tertiary Education Commission; Deputy Chief Executive, Te Wānanga o Aotearoa; and Chief Operating Officer, Taratahi Institute of Agriculture.  John returned to the Ministry and took up his current position in 2019.

Geraldine Woods, Acting Chief Executive.  Geraldine Woods is the Acting Chief Executive of Whaikaha – Ministry of Disabled People. Geraldine is responsible for providing strategic leadership of the new agency and across the system. She has a long history of working to improve outcomes for disabled people.   Over the last two years she was a Chief Advisor to the Health and Disability Review Transition Unit and also provided strategic advice to the Disabled People Establishment Unit. From 2014-2018 she was the Executive Director supporting the implementation of the National Disability Insurance Scheme in Queensland. From 2005-2010 she was the Deputy Director-General Disability Support Services at the Ministry of Health. Her evidence will include an overview of the background to the establishment of Whaikaha and the outcomes it intends to achieve. 

Amanda Bleckmann, Deputy Chief Executive, Service Delivery.  Amanda Bleckmann is the Interim Deputy Chief Executive Operational Design and Support at Whaikaha – Ministry of Disabled People. She supports the Chief Executive to collaborate and influence across the system to advance the rights and wellbeing of all disabled people, tāngata whaikaha Māori, Pacific disabled people and their families.   Before this, she worked at the Ministry of Health’s Disability Directorate in a number of roles since 2004, including Group Manager and Manager and Portfolio Manager.  She held a number of management roles in mental health services prior to this.  

Hannah Kerr, General Manager, Policy.  Hannah Kerr is Group Manager Strategy and Policy at Whaikaha – Ministry of Disabled People.  She is responsible for working in partnership with the disability community to develop policy and strategy to realise Whaikaha’s aspirations for disabled people.  She has 20 years of experience working in policy in both Aotearoa New Zealand and the United Kingdom.  Most recently she was the former Group Manager Strategy, Policy and Performance – Disability, and before that the Disability Policy Manager at the Ministry of Health. 

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Day 4 – Thursday 18 August

Iona Holsted, Chief Executive and Secretary for Education.  Iona Holsted is currently the Secretary for Education and Chief Executive of Te Tāhuhu (the Ministry of Education).  A trained teacher, she has held senior roles in the public sector including Chief Executive and Chief Review Officer of the Education Review Office, Deputy Chief Executive Ministry for Social Development and Deputy Commissioner State Services Commission. Iona’s previous roles have also included leadership of a community-controlled primary health care service, five years with the Public Service Association and President of the Student Teachers’ Association of NZ.  Iona’s evidence includes information about Te Tāhuhu and its role and operations pertinent to this hearing.

David Wales, National Director Learning Support and Special Education.  David Wales is the National Director Learning Support Delivery within Te Mahau.  He has held this position for eight years and holds a PhD.and a Diploma in Clinical Psychology.  Prior to joining Te Tāhuhu David worked for the New Zealand Department of Corrections for 20 years – holding a range of senior positions including Director of Psychological Services, and other senior roles leading the development of effective rehabilitation interventions.  He spent 10 months on secondment to the Treasury where, as Manager Analytics and Insights, he established a new team to conduct system level analysis on government data to provide a cross-agency evidence base for policy makers to develop solutions to social issues.  Earlier in his career he worked in the alcohol and drug treatment field and in a regional forensic psychiatry service in the United Kingdom.  In his current role he has led the shift in Te Tāhuhu’s focus from special education to the wider notion of learning support and introduced better ways of delivering specialist services to children with learning needs. 

Rachel Vink, Manager National Service Support and Guidance.  Rachael Vinck is Te Tāhuhu’s Manager, National Service Support and Guidance, Learning Support Service Delivery, Te Pae Aronui.  Rachael has worked in Learning Support service delivery since she graduated in 2002. Initially, as a speech language therapist working directly with whānau and educators before a range of regional leadership roles, and now in her national role, managing a team of specialists providing advice on evidence based and inclusive learning supports in the New Zealand education system.

Yvette Guttenbeil Po’uhila - Ko Moana nui a Kiwa Ahau, Ko au ko Moana Nui a Kiwa. Yvette’s heritage spans the Pacific and found roots in Tonga and Aotearoa. She is a daughter of the Pacific migration, settlor of central west Auckland and co-navigator with her whānau, her chosen whanau and the systems and spaces that they have collectively encountered, some successfully others not so.  In her current position, Yvette manages the Auckland Pacific work programme, seeking and creating opportunities for Pacific learners, their families and communities to thrive in learning, achievement and lived experiences. Yvette has been in this role for 3 years. Previously, she has managed education area teams, regional early learning teams, network and assessment teams in Auckland and Te Tai Tokerau.  Yvette has also worked with Child Youth and Family, Auckland Public Health, Health Research Council and Pacific Community Health.  She has been principal investigator for research projects for Family Violence and Gambling and continues to have an interest in sovereignty and integrity of research, data and insights.  Yvette has recently been seconded to work on the Te Mahau operating model.

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Day 5 – Friday 19 August

Education Review Office – Te Tari Arotake Mātauranga

Nicholas Pole, Chief Executive

Lynda Pura-Watson, Deputy Chief Executive – Evaluation and Review Maori

Jane Lee, Deputy Chief Executive – Review and Improvement

 

Teaching Council of Aotearoa New Zealand

Robyn Baker, ONZM, Chair

Lesley Hoskin, Chief Executive

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Days 6,7 and 8 – Monday 22 August - Wednesday 24 August

Chappie Te Kani, Chief Executive.  Chappie Te Kani is currently the acting Chief Executive Officer of Oranga Tamariki. Chappie first joined Oranga Tamariki as Deputy Chief Executive Governance and Engagement, and before that he held several senior public servant roles, including Assistant Commissioner at the Public Service Commission, Head of System Assurance and Continuous Improvement at the Department of the Prime Minister and Cabinet (DPMC) and Acting Chief Executive at Te Arawhiti. Chappie is the lead witness for Oranga Tamariki and his evidence will focus on role and functions of Oranga Tamariki and its predecessor.

Peter Whitcombe, Chief Social Worker.  Peter Whitcombe is the Chief Social Worker, which is a Deputy Chief Executive role within Oranga Tamariki. Peter has had a long career in Oranga Tamariki and its predecessor agency, beginning as a social worker. He has held General Manager roles for Youth Justice and Care, was Senior Responsible Owner for the Care Standards Programme, and a Children’s Team Director. Peter also led the establishment of our Crown/Iwi partnership with Ngāi Tahu, the first of our National Strategic Partnerships. Peter’s evidence will include the provision of care, entry into care and youth justice.

Nicolette Dickson, Deputy Chief Executive – Quality Practice & Experiences.  Nicolette Dickson is currently the Deputy Chief Executive Quality Practice and Experiences at Oranga Tamariki. Nicolette is a registered social worker with over 20 years of experience as a social work practitioner and leader. After joining Child Youth and Family, she has held a range of practice and leadership roles across the organisation in care and protection and also in youth justice as a site, operations and regional manager. Nicolette has held senior national roles as General Manager Practice and co-directed our new Practice Framework. Nicolette’s evidence will include monitoring and oversight of the care system, entry into care and the provision of care.

Frana Chase, Director Youth Justice Transformation Whanau Care in Service Delivery.  Frana Chase is currently the Director Transformation, Te Oranga o te Whānau at Oranga Tamariki. Frana was a Pou Mana Whakahaere — Ratonga Awhina when she first joined Oranga Tamariki. Prior to this, Frana was the CEO of an iwi-led Health Authority, a Whānau Ora Manager for the Taumarunui, Whanganui and Waikato regions, a social worker and a technical advisor to the Iwi Chairs Forum for Whānau Ora. Frana’s evidence will focus on how tamariki and whānau Māori experience care.

Aiolupotea Sina Aiolupotea-Aiono, Chief Advisor Pacific.  Aiolupotea Sina Aiolupotea-Aiono is currently the Chief Advisor Pacific, Office of the Chief Executive at Oranga Tamariki. Before joining Oranga Tamariki, Sina was the Deputy Chief Executive Regional Partnerships at the Ministry for Pacific Peoples and has served at a governance level as a member and chair of several boards in local and central government, as well as in the NGO and local community sectors. Sina is from the villages of Falelima, Paia, Siufaga, Fa’ala Palauli in Savaii, Samoa and holds two chiefly Ali’i titles of Aiolupotea and Toleafoa. Sina’s evidence will focus on issues affecting Pacific Peoples in the context of the care system.

Claudia Boyles, Chief Advisor Disability.  Claudia Boyles is the Chief Advisor Disability, Office of the Chief Executive at Oranga Tamariki. Before joining Oranga Tamariki, Claudia held senior advisory roles in the public service including Principal Advisor roles at ACC and in the Ministry for the Environment. Claudia has an extensive background in public policy including work in America and Australia with extensive leadership experience across different sectors. Claudia is a disabled person, a paraplegic and wheelchair user. Claudia’s evidence will focus on issues affecting disabled people in the context of the care system.

Paula Attrill, General Manager International Casework and Adoption in Service Delivery.  Paula Attrill is currently the General Manager International Casework and Adoption at Oranga Tamariki. Paula’s experience with Oranga Tamariki and its predecessor is extensive, spanning almost 30 years. Paula’s career has largely focused on frontline services in either a site/region or in roles overseeing these. Paula worked for the Secretariat supporting the Expert Advisory Panel, before joining the Investing in Children Programme. In her current role, Paula has also been Senior Responsible Owner for National Care Standards implementation. Paula’s evidence will focus on historical matters relating to entry into care, caregivers and adoption services.

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Day 9 – Thursday 25 August

Jeremy Lightfoot, Chief Executive.  Jeremy Litghtfoot is the Chief Executive of Ara Poutama Aotearoa | Department of Corrections. In this role he is responsible for the safe management and wellbeing of prisoners and community-based offenders, and for ensuring that the corrections system operates in accordance with the purposes set out in the Corrections Act 2004. Previous roles included the Deputy Chief Executive at Corrections and the Deputy Controller at NZ Customs.  Jeremy’s evidence will cover the safe custody and welfare of all people in Corrections’ management.

Juanita Ryan Deputy Chief Executive, Health

Neil Beales, General Manager Custodial and Chief Custodial Officer.  Neil Beales is the General Manager Custodial and Chief Custodial Officer at Ara Poutama Aotearoa | Department of Corrections, as well as the Department’s Spokesperson. In this role Neil has oversight of custodial policies and practices, including those relating to youth managed by Corrections. Neil’s previous roles include being Prison Manager at Auckland Prison, and prior to that has also held various roles in the English and Welsh Prison Service.

Jessica Borg, General Manager Psychology and Programmes.  Jessica Borg is the General Manager Psychology and Programmes at Ara Poutama Aotearoa | Department of Corrections. In this role Jessica has oversight of psychology and rehabilitation services and programmes available to all people in Corrections’ management, including on trauma-informed care. Jessica is a registered psychologist with a clinical scope of practice, and as well as acting as a clinical psychologist has had a range of management roles including Manager Medium Intensity Psychology Programmes at Corrections.

Rebecca Barson, General Manager Reintegration and Housing.  Rebecca Barson is the General Manager Reintegration and Housing at Ara Poutama Aotearoa | Department of Corrections. In this role Rebecca has oversight of reintegration services and programmes available to all people in Corrections’ management. Rebecca has held management roles at Corrections including, prior to her current role, Manager Contracted Rehabilitation Programmes.

Office of the Children’s Commissioner – Manaakatia a Tātou Tamariki

Judge Eivers, Children’s Commissioner
Glenis Phillip-Barbara, Former Assistant Māori Commissioner for Children
Fiona Cassidy, Executive Director

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Day 10 – Friday 26 August

Ombudsman New Zealand – Te Tari o te Kaitiaki Mana Tangata

Peter Boshier, Chief Ombudsman

Ministry for Pacific Peoples

Laulu Mac Leauanae, Secretary.  Laulu Mac Leauanae is Secretary for Pacific Peoples and Chief Executive of the Ministry for Pacific Peoples. He is of Samoan descent and holds the Chiefly title of Laulu from Fa’ala. His aiga hails from Fa’ala, Iva and Sa’anapu. Since Laulu started in the role in July 2017 he has led the development of a bold and unifying vision for Pacific communities in New Zealand, and has secured new investments and Pacific-led initiatives to lift the economic, social and cultural wellbeing of Pacific peoples. Laulu actively contributes to the public sector’s diversity and inclusion programme and leads Pou Mātāwaka, which aims to eliminate ethnic pay gaps. In prior roles, he was Chief Executive of the Pacific Cooperation Foundation and the General Manager of Pure Pacifika Limited, a company that exported horticultural products from the South Pacific primarily into Asian markets.  Before this Laulu worked in the primary healthcare sector for ProCare Health Limited and started his career practicing as a lawyer. Laulu’s evidence covers Priority Groups; Monitoring, Oversight and Safeguarding; and Funding and Resourcing.

Aiono Matthew Aileone, Deputy Secretary for Policy.  Aiono Matthew Aileone is the Deputy Secretary for Policy at the Ministry for Pacific Peoples. Aiono leads the teams responsible for developing key polices and research to further the Ministry’s Lalanga Fou vision. His role includes overseeing the establishing of the cross agency Lalanga Fou DCE’s group and the Ministry’s business cases developed for the wellbeing budget. Previous roles included 15 years as a diplomat, trade negotiator and policy officer and legal advisor at the Ministry of Foreign Affairs and Trade.

Te Puni Kokiri – Ministry of Māori Development

Dave Samuels, Chief Executive and Secretary for Māori Development.  David (Dave) Samuels (Waikato and Te Whakatōhea) is Secretary of Māori Development and Chief Executive of Te Puni Kōkiri. He has held this role since 2019, having previously been posted overseas with MFAT to support increasing NZ’s access to Middle East and Asian markets. He began his career as an infantry officer in the New Zealand Army. Dave’s evidence focuses on the role of Te Puni Kōkiri as it has been variously understood, its relationships within the public sector, the lessons we have learnt over the years, and how those lessons might inform the Commission’s recommendations for future action.

Grace Smith, Deputy Secretary – Strategy, Finance and Performance.  Grace Smith (Ngāti Kahungungu, Ngāti Rakaipaaka) is Deputy Secretary Strategy Finance and Performance at Te Puni Kōkiri. Her role includes co-leadership of the Whai Kāinga Whai Oranga Māori housing initiative in partnership with the Ministry of Housing and Urban Development. She was previously Deputy Secretary Organisational Support at TPK, and before that was Director of the Waitangi Tribunal and the Māori Land Court at the Ministry of Justice.

Te Kawa Mataaho – Public Service Commission

Peter Hughes is currently the Public Service Commissioner and Head of Service | Te Tumu Whakarae mō Te Kawa Mataaho. Peter took up the role of Public Service Commissioner on 4 July 2016. His career spans more than 35 years in various roles across the Public Service. Before joining the Public Service Commission, he served as Secretary for Education (2013-2016). He started his career in the Public Service as a clerk at the Department of Social Welfare and his roles have included providing policy advice, working in the field and senior executive management. Peter was Chief Executive at the Ministry of Social Development for 10 years, and before that was Secretary for Internal Affairs, Chief Executive of the Health Funding Authority, and Deputy Director-General of Health.

Hannah Cameron is currently the Deputy Commissioner, Strategy and Policy | Kaikōmihana Tuarua, Te Tohutohu Rautaki me te Kaupapa Here. Hannah’s career in public service spans 22 years, starting in 2000, providing policy advice to successive governments in both New Zealand and the UK, including supporting Ministers of the Crown. Hannah joined Te Kawa Mataaho Public Service Commission in 2018. She leads the Commission’s system reform work and machinery of government functions, providing advice and innovative tools to support the future design of the public sector. Hannah is also responsible for the Commission’s data collection and analysis functions, which inform the Commission’s work on Public Service design and reform. Prior to working at the Commission, Hannah has held leadership and policy positions in the Ministry of Health, Ministry of Justice and Ministry of Education.

Heather Baggott is currently the Deputy Public Service Commissioner & Deputy Commissioner, Leadership, Diversity & Inclusion | Te Pou Turuki mō Te Kawa Mataaho. Heather (Ngāti Maniapoto and Te Atiawa) is the first Māori appointed to the role of statutory Deputy Public Service Commissioner. She was appointed in 2021 following the passage of the Public Service Act 2020. In this role she has particular focus on the Māori-Crown aspects of the public service reforms and system-wide efforts to improve leadership development and diversity and inclusion across the public service. Heather joined the Commission in 2018. Her career in public service spans 24 years, starting with the Ministry for the Environment and then with the Ministry of Justice and Office of Treaty Settlements where she worked closely with iwi/hapū and communities on Treaty settlement claims. Heather has held senior positions in both organisations as well as the Ministry of Culture and Heritage, where she is currently also the acting Secretary for Culture and Heritage.

About the hearing - Simplified English

The responses of State agencies to the abuse and neglect of children, young people and vulnerable adults will be examined by the Royal Commission of Inquiry in an upcoming public hearing that will run from 15 to 26 August.

During the 10-day State Institutional Response hearing, witnesses from Crown agencies will be questioned on failures by the State to prevent and respond to abuse in State and faith-based care.

Witnesses will include chief executives and other senior people across the following agencies:

  • Oranga Tamariki
  • Ministry of Social Development
  • Ministry of Health
  • Whaikaha – Ministry of Disabled People.
  • Ministry of Education
  • Education Review Office
  • Teaching Council
  • Police
  • Corrections
  • Te Puni Kōkiri
  • Ministry for Pacific Peoples
  • Children’s Commissioner
  • Ombudsman
  • Te Kawa Mataaho – Public Service Commission

Agencies will be responding to questions around how care systems were monitored; the handling of complaints; the nature and extent of physical, psychological, sexual abuse and neglect; and to what extent their care systems had met the needs of Māori, Pacific and Disabled people and people with mental health conditions.

They will also respond to questions around the implementation of recommendations from previous inquiries and reports, and whether they had met their obligations under te Tiriti o Waitangi.

The Royal Commission will hold a separate Institutional Response hearing for faith-based institutions later this year, with further details to come. 

The State Institutional Response public hearing will take place from 15-26 August 2022 at Level 2, 414 Khyber Pass Road, Newmarket, Tāmaki Makaurau. It will be open to the public and live streamed on the Royal Commission’s website.

We continue to encourage all survivors of abuse in care to come forward to the Royal Commission of Inquiry. Our contact centre can be reached on 0800 222 727 during weekday working hours or contact@abuseincare.org.nz. More information can be found at www.abuseincare.org.nz

Information about the Royal Commission’s State Institutional Response public hearing

State agencies are organisations that are part of government and make important decisions for the public.

At this public hearing, we will hear State agencies answer questions about the abuse and neglect of children, young people and vulnerable adults in their care, and those in the care of faith-based organisations where the State had an oversight role.

This document will tell you about:

The State agencies that will be part of this hearing.

  • What types of questions the State agencies will be asked.
  • What the Royal Commission of Inquiry does.
  • How you can attend the hearing.

State agencies will be answering questions about:

  • How people were looked after in care
  • How they handled complaints.
  • What physical, psychological, sexual abuse and neglect happened.
  • How they learnt from and listened to recommendations made by other inquiries.
  • How they followed te Tiriti o Waitangi (the Treaty of Waitangi)
  • How the needs of different communities were met, including;
    • Māori and Tangata whaikaha Māori
    • Pacific people
    • Disabled and Deaf people
    • People experiencing mental distress
  • What changes they made to prevent abuse happening
  • What changes still need to be made

The state agencies will include:

  • Oranga Tamariki Ministry for Children
  • Ministry of Social Development
  • Ministry of Health
  • Whaikaha – Ministry of Disabled People
  • Ministry of Education
  • Education Review Office
  • Teaching Council
  • Police
  • Corrections
  • Te Puni Kōkiri
  • Ministry for Pacific Peoples
  • Children’s Commissioner
  • Ombudsman
  • Tekawa Mataaho Public Service Commission

How about other organisations?

Later this year the Royal Commission will hold another public hearing to look at the response of faith-based organisations to the abuse and neglect of children, young people and vulnerable adults in their care. Further details will be available soon.

How can I attend the hearing?

The State Institutional Response public hearing will take place from 15-26 August 2022 at Level 2, 414 Khyber Pass Road, Newmarket, Auckland Tāmaki Makaurau. It will be open to the public, and a live stream will be available on the Royal Commission’s website. You can find information about accessibility of the space here the hearing will have New Zealand Sign Language and verbal Audio-Description of Witnesses.

 

About the Royal Commission 

The Abuse in Care Royal Commission of Inquiry is looking at what happened to people who spent time in institutions and other places run by the State and faith-based organisations.

  • At this upcoming hearing we will be speaking to state witnesses; who represent the organisations responsible for taking care of children, young people and vulnerable adults.
  • Over 1,800 people and their families so far have told us about the abuse and neglect they have experienced. 
  • We will write a report for the Government next year, telling them what we found.  
  • This report will say how things must improve so people do not experience any more abuse and neglect when being cared for by the State and faith-based organisations.

Important things to know:

  • The State Institutional Response public hearing will involve State agencies being asked questions by the Abuse in Care Royal Commissioners about the abuse and neglect of children, young people and vulnerable adults in their care.
  • The hearing will take place from 15 to 26 August at Level 2, 414 Khyber Pass Road, Newmarket, Auckland (Tāmaki Makaurau). You can attend the hearing in person, or you can watch a live stream on the Abuse in Care Royal Commission’s website.
  • The State Institutional Response public hearing will last for 10 days, starting on Monday, 15 August and ending on Friday, 26 August.
  • State agencies will be asked questions about how they monitored care systems, how they handled complaints, the abuse and neglect that was in their agency, and how well they met the needs of Māori, Pacific and Disabled people and people with mental health conditions.
  • They will also be asked questions about how they carried out recommendations from previous inquiries and reports and if they had met their commitments under te Tiriti o Waitangi (the Treaty of Waitangi).
  • This hearing will only be for State agencies; faith-based organisations will have a separate hearing later this year. The Abuse in Care Royal Commission with share details of this soon.
  • We will continue encouraging all survivors of abuse in care to come forward to the Abuse in Care Royal Commission of Inquiry. You can phone us on 0800 222 727 Monday to Friday during business hours, or you can email us at contact@abuseincare.org.nz
  • You can find out more information about the Abuse in Care Royal Commission of Inquiry and the State Institutional Response public hearing by visiting our website at www.abuseincare.org.nz
  • The Abuse in Care Royal Commission of Inquiry is looking at the abuse of children, young people and vulnerable adults within State and faith-based organisations in Aotearoa New Zealand between 1950-1999. We can also learn from the experiences of survivors who have been in care after 1999.
  • The Abuse in Care Royal Commission of Inquiry will deliver its final report in June 2023.

 

 

 

Download the word document

Understanding the State Institutional Response Hearing

What is this document about?

This document is about the upcoming public hearing. The Royal Commission has done several public hearings. We do these so we can hear from and listen to people and places that have been affected by abuse and neglect in care.

This document will explain and answer:

How this hearing is different from others

  • What will be talked about
  • Who will speak and ask questions
  • Some key questions you might have.

How is our next hearing different?

Our next hearing is different because we won’t be hearing from survivor witnesses, state agencies will be our witnesses. State agencies are the organisations that help look after New Zealanders and are responsible for people in care.

The organisations include people like the Police, Corrections and the Ministry of Health.

What sorts of things will be talked about?

 The state’s witnesses will talk about: 

  • What they have done to make things better for people in care now.
  • How they learnt from and listened to other investigations by the Royal Commission.
  • How complaints were listened to and handled.
  • How people were looked after in care.
  • How they followed te Tiriti o Waitangi (the Treaty of Waitangi).
  • How the needs of different communities were met, including;
    • Māori and Tangata whaikaha Māori
    • Pacific people 
    • Disabled and Deaf people
    • People experiencing mental distress
  • The state witnesses may apologise for what happened to people in care.

Will my story be told?

The focus of this hearing is speaking to those people who were responsible for survivors while they were in care or speaking with organisations who are responsible for them now.

People’s individual experiences of abuse and neglect are not the focus of this hearing, so while examples of abuse will be part of the questions we ask the agencies, we will not be telling people’s individual stories and nobody will be named.

Who will be there?

The Crown and the Royal Commission’s counsel will be part of this hearing. Counsel are people who ask questions and keep witnesses on track so the hearing has the best outcome.

At this hearing, you will be hearing more from the Crown as they are responsible for the people speaking about state organisations. At the front of the hearing, the Crown is on the left and the Royal Commission’s counsel are on the right.

What will the hearing be like?

At this hearing the Royal Commission’s counsel will be asking state agencies questions and the person from the state agency will also have some time to speak.

It will go like this: 

  • Witness speaks first: the state’s witness will share a statement with the Royal Commission, during this time the witness will not be interrupted. They will be sharing their organisation’s view with the Royal Commission.
  • Then the Royal Commission asks questions: the Royal Commission’s counsel will be able to ask the witness questions about what they said and about their organisation. The counsel asks questions of the witness to make sure that the Royal Commission is getting all the information they need. During the questions the counsel may interrupt the witness.

Why can’t we see what they’re speaking about? 

The Royal Commission counsel will ask the witnesses about documents or pieces of evidence, but these documents and evidence won’t be shown on the screen to the public. This hearing has many more documents than previous hearings. Because of the large amount of documents and the sensitive personal information in these documents, they will not be shown publicly. Instead of showing the evidence on screen, the Royal Commission or Crown counsel will explain the evidence to the public.

I can’t understand some of what is being said? 

The Royal Commission has worked hard to make sure that everyone can understand what is being said at this hearing, and to make sure there isn’t too much detail. At times, there may be some things that are said that are complicated, if you have a question about something that is said you can send an email to contact@abuseincare.org.nz or call us on 0800 222 727

Our website also has information https://www.abuseincare.org.nz/

 

 

 

 

 

 

 

 

 

Under the current COVID-19 settings it is safe for this hearing will be open to the public.  We warmly welcome survivors and members of the public to attend in person or to watch the hearing live stream. 

The hearing will take place at Tii Tu Tahi, Level 2, 414 Khyber Pass Road (entrance is on Kingdon Street).

From 15 August the hearing will be livestreamed from this page.
 
If you are having trouble accessing the livestream you can contact us on 0800 222 727.  After each witness has finished their evidence we will upload a video of their evidence to our website.  Sometimes they may be delays in getting these videos on to the website but we strive to get these published quickly.  If you need a hard copy of a transcript or statement, let us know and we will send this to you.  Sometimes it might take up to a few weeks after the hearing ends for these to be available. 
 
Please call the Contact Centre on 0800 222 727 if you need help with these documents or videos. 

Hearing space accessibility

The public is able to access the hearing space from 8.30m each day. The hearing begins at 9am each morning and ends at approximately 5pm.

The hearing space and building have had an accessibility assessment from Vivian Naylor, who is a Barrier Free Advisor from CCS Disability Action. We have made a lot of changes as a result of the assessment and other feedback: 

  • Click here for parking information.
  • NZSL interpreters will be translating the hearing
  • Improvements to our furniture, bathrooms and tea and coffee stations to make them easier to use.

If you are planning to attend the hearing in-person you can email the Contact Centre on contact@abuseincare.org.nz or call us on 0800 222 727, to talk about what you’ll need.   We can plan ahead to make sure you are comfortable getting to and from the venue and during the hearing.   

 

If you are survivor of abuse at a State or faith-based institution and you want to share your story with us, please get in touch. You can call us confidentially on 0800 222 727 or register online

If you have whānau who suffered abuse at a State or faith-based care institution, your account is very important to this investigation.

These accounts, combined with those of many other victims and survivors of abuse in the care, are helping the Royal Commission to make findings about what happened and why, and any appropriate recommendations for change.

If you have information you want to share about abuse at a State or faith-based care institution, then please call us confidentially on 0800 222 727 or register online.