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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-14
Advocacy and financial help hit and miss. Survivors’ experiences of legal assistance and advocacy varied. Some had dedicated legal help from lawyers well versed in abuse in care cases. Others struggled to find lawyers with experience, and as a
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-15
Lack of independence or independent review. Many survivors said they did not trust the organisations they went to for redress to treat them fairly because those same organisations were responsible for the abuse they had suffered. This applied even
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-16
Frustration at lack of accountability. Many survivors told us redress was not just about themselves. Holding perpetrators and organisations to account was a crucial part of moving on with their lives. Yet they said they saw little of that
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-2
Failure to take preventive action and make system change. Many survivors reported abuse with the expectation that institutions or State agencies would take action to prevent other children or young people from being similarly abused. This can be
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-3
Long delays a cause of frustration. A persistent theme among survivors was the length of time it took some government agencies and faith-based institutions to make a decision about their claim. Survivors could wait a year or more just to receive
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-19
Apologies not meaningful. Some survivors said they received sincere apologies, but far more said they did not. Apologies were not sincere, did not genuinely acknowledge the abuse, and did not come from sufficiently senior individuals within the
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-20
Financial payments are inadequate. Most survivors considered their financial settlements were not nearly enough to compensate for the pain and suffering they had endured or to help them rebuild their lives. Individuals whose physical and sexual
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-21
Redress was inadequate to restore mana or oranga. Monetary payments and an apology are the key parts of settlement offers, and for most agencies and faith-based institutions, are the only redress offered. A small number of counselling sessions are
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-13
No ability to respond to harm to whānau. The impacts of abuse in State and faith-based care have been felt far beyond the individual survivor. Families, whānau, hapū, iwi and wider communities have lost their children and young people to
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https://www.abuseincare.org.nz/reports/from-redress-to-puretumu/from-redress-to-puretumu-4/1-1-introduction-10/1-1-introduction-5
Survivors felt powerless. For most, the experience of being taken into care was extremely disempowering, and this was made worse by experiences of abuse. As a result, they could not trust the people or institutions responsible for their care.