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Abuse in Care - Royal Commission of Inquiry

Abuse in Care - Royal Commission of Inquiry

This Royal Commission is an independent inquiry into abuse in state care and in the care of faith-based institutions in Aotearoa New Zealand.

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  • (English) He Purapura Ora, he Māra Tipu
  • Volume 1
  • 2.5 Survivors’ experiences of State and faith redress processes
  • Redress was inadequate to restore mana or oranga
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Redress was inadequate to restore mana or oranga

Monetary payments and an apology are the key parts of settlement offers, and for most agencies and faith-based institutions, are the only redress offered. A small number of counselling sessions are included in some offers and at times, other forms of non-monetary redress have been provided. But what survivors said they also needed was help with employment training, housing support and other practical ways to get their lives back on track. Tanya and Georgina Sammons said a big impediment was their lack of education and having to build connections to their family and culture from scratch. Loretta Ryder said: “I don’t really want the money. I want a house for all of my kids on our land. The answer for me lies with the people.” Another survivor, Mr A, said The Salvation Army needed to offer substantive forms of support, not just money. He was unhappy with the dollar value put on his years in care, and said he would have preferred to have someone actively help in his prison-release plan and a life coach to help him stay out of prison.

For many Māori, restoring the mana of the survivor, including their wider whānau, is necessary to putting right the harm that was done. This includes restoring connection to whakapapa, community and whenua. One survivor explained, “connection and relationships are what heals people. When you take away those connections you take away the wellbeing of that person”.

Māori survivors have told us that they wanted specific steps to support individual and collective well-being, and help to connect or reconnect to whakapapa and culture. Pacific survivors have also emphasised wanting cultural restoration, including for example learning language.  

Keith Wiffin said he considered redress to be about “restoring the wellbeing of those people affected [and] this means their health and their broader needs: things like counselling, education, housing.” Another survivor said she was “seeking justice for my spirit, my heart”.

 

Next: No ability to respond to harm to whānau

2.5 Survivors’ experiences of State and faith redress processes
  • 2.5: Survivors’ experiences of State and faith redress processes
  • Māori faces and tikanga values nowhere to be seen
  • Pacific survivors’ culture overlooked
  • Redress unobtainable for most Deaf and disabled people
  • Survivors feel without a voice in way redress processes work
  • Survivors feel left in the dark by inadequate information and contact
  • Lack of manaakitanga through stressful process
  • Advocacy and financial help hit and miss
  • Lack of independence or independent review
  • Frustration at lack of accountability
  • Failure to take preventive action and make system change
  • Long delays a cause of frustration
  • Apologies not meaningful
  • Financial payments are inadequate
  • Redress was inadequate to restore mana or oranga
  • No ability to respond to harm to whānau
  • Survivors felt powerless
  • Redress processes have caused further harm

So far, over 900 survivors have shared their experience. Join them. Ā mohoa nei, neke atu i te 900 purapura ora kua kōrero mai i ō rātou haerenga. Hono mai.

We cannot make any findings, reach conclusions or make recommendations without hearing the voices of those who have the lived experience of state or faith-based care.

Share your experience Kōrerotia mai tō wheako
0800 222 727 contact@abuseincare.org.nz
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  • Mō te Kōmihana a te Karauna About the Royal Commission
    • What the Royal Commission is about
    • How it works
    • Te Tiriti o Waitangi
    • Te Taumata
    • Survivor Advisory Group
    • Terms of Reference
    • Working with Māori
    • Our people
    • Deaf community
    • Pacific community
  • Ā mātou uiui Our inquiries
    • Māori experiences
    • Pacific People's experiences
    • Disabled peoples experience
    • State and faith-based redress
    • State psychiatric care
    • Children's State residential care
    • Anglican Church
    • Catholic Church
  • Kauneketanga Our progress
    • Latest updates
    • Reports
    • News
    • Timeline
    • Document Library
  • Kia whai wāhi mai Get involved
    • Sharing your experience
    • Sharing your experience from prison
  • Mā ngā purapura ora For survivors
    • Getting help and support
    • Legal assistance
    • Questions and answers
    • Survivor stories

If you would like to share your experience or have any questions about being involved please call our Contact Centre on 0800 222 727 weekdays 8:30am to 4:30pm (NZT) excluding public holidays or email: contact@abuseincare.org.nz. Anyone taking part in an investigation will be offered wellbeing support.


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