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Abuse in Care - Royal Commission of Inquiry

Abuse in Care - Royal Commission of Inquiry

This Royal Commission is an independent inquiry into abuse in state care and in the care of faith-based institutions in Aotearoa New Zealand.

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  • (English) He Purapura Ora, he Māra Tipu
  • Volume 1
  • 2.5 Survivors’ experiences of State and faith redress processes
  • Redress unobtainable for most Deaf and disabled people
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Redress unobtainable for most Deaf and disabled people

Survivors with physical or learning disability face additional hurdles to getting redress, whether as a result of communication difficulties, a lack of support or a lack of awareness about what abuse was or that redress was available. Several disabled survivors said that for a long time they had not even known that neglect, violence and other forms of harm counted as abuse. Others had not known what redress was or what treatment qualified for redress. Deaf survivor Jarrod Burrell said he had “never heard of redress. No one has ever explained what redress is, let alone that it as an option for survivors of abuse like me”.  He also said he was unaware of any information about redress in New Zealand Sign Language or any attempt to promote such information.

Many disabled survivors who are aware of redress processes might find it difficult to know how to make a claim, according to survivor and disability rights activist, Sir Robert Martin. One survivor with autism explained that pursuing a claim with the Ministry of Health was completely unattainable for them:

“Here’s a systemic issue. I actually can’t. Like this is, I literally, I would find it too difficult.”

In addition to the challenges faced by all survivors, disabled survivors also felt that redress processes were not created in consultation with disabled people, or even with disabled people in mind. Some couldn’t get hold of or understand information about their time in care. Most, including those who still rely on disability support services, lacked the necessary autonomy, support and safeguards required to make decisions about getting redress. Survivors said the advocacy or help necessary to overcome these barriers was generally unavailable. New Zealand Sign Language interpreters were in very short supply, as were legal and other services with the skills and training required to work effectively with disabled survivors.

 

Next: Survivors feel without a voice in way redress processes work

2.5 Survivors’ experiences of State and faith redress processes
  • 2.5: Survivors’ experiences of State and faith redress processes
  • Māori faces and tikanga values nowhere to be seen
  • Pacific survivors’ culture overlooked
  • Redress unobtainable for most Deaf and disabled people
  • Survivors feel without a voice in way redress processes work
  • Survivors feel left in the dark by inadequate information and contact
  • Lack of manaakitanga through stressful process
  • Advocacy and financial help hit and miss
  • Lack of independence or independent review
  • Frustration at lack of accountability
  • Failure to take preventive action and make system change
  • Long delays a cause of frustration
  • Apologies not meaningful
  • Financial payments are inadequate
  • Redress was inadequate to restore mana or oranga
  • No ability to respond to harm to whānau
  • Survivors felt powerless
  • Redress processes have caused further harm

So far, over 900 survivors have shared their experience. Join them. Ā mohoa nei, neke atu i te 900 purapura ora kua kōrero mai i ō rātou haerenga. Hono mai.

We cannot make any findings, reach conclusions or make recommendations without hearing the voices of those who have the lived experience of state or faith-based care.

Share your experience Kōrerotia mai tō wheako
0800 222 727 contact@abuseincare.org.nz
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  • Mō te Kōmihana a te Karauna About the Royal Commission
    • What the Royal Commission is about
    • How it works
    • Te Tiriti o Waitangi
    • Te Taumata
    • Survivor Advisory Group
    • Terms of Reference
    • Working with Māori
    • Our people
    • Deaf community
    • Pacific community
  • Ā mātou uiui Our inquiries
    • Māori experiences
    • Pacific People's experiences
    • Disabled peoples experience
    • State and faith-based redress
    • State psychiatric care
    • Children's State residential care
    • Anglican Church
    • Catholic Church
  • Kauneketanga Our progress
    • Latest updates
    • Reports
    • News
    • Timeline
    • Document Library
  • Kia whai wāhi mai Get involved
    • Sharing your experience
    • Sharing your experience from prison
  • Mā ngā purapura ora For survivors
    • Getting help and support
    • Legal assistance
    • Questions and answers
    • Survivor stories

If you would like to share your experience or have any questions about being involved please call our Contact Centre on 0800 222 727 weekdays 8:30am to 4:30pm (NZT) excluding public holidays or email: contact@abuseincare.org.nz. Anyone taking part in an investigation will be offered wellbeing support.


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